RACE
RACE, the largest automobile club in Spain, selected us to be their sales partner in the acquisition of members via Telesales
3
Project Years
100
Telesales People
300000
Leads managed/ month
Participating areas
Remote Sales
Remote Sales
Present in
Spain
The challenge
RACE, with more than 8 million clients, needed a partner to collaborate with it´s growth strategy.
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Added Value
Club RACE had been operating for more than 110 years and wanted to develop a new telephone channel for attracting partners.
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Outsourced Customer Acquisition
RACE wanted to implement an outsourced Telesales customer acquisition channel, offering the RACE Unlimited product, and was looking for an efficient solution for this commercial opportunity.
This is What we did
We began with a pilot and, following its success, we developed a Telesales project that currently provides excellent results.
- Our Project for RACE consists in developing a large outsourced channel with more than 100 Telesales reps who on a daily basis contact customers to offer the advantages of becoming a club member.
- We created a high potential team for the recruitment, training and management of the sales team. We provide them with the necessary tools in terms of sales techniques and product knowledge.
What did we achieve
3 years of project and 2 sales platforms offering us added flexibility and the required growth capacity to meet project needs.
A consolidated and successful project that positions us as RACE’s provider of reference.
And RACE
RACE has a team of more than 100 Telesales reps who every day feel the brand as their own, and transmit this via the phone to potential members.
The company has at its disposal a profitable turnkey project that guarantees high quality levels in the sales of its products.
This is Salesland!
